Conditions

Conditions are the building blocks of advanced rules. Each condition checks one attribute of the order, cart, or customer.

Some order data — how the order was paid, how it will be delivered, Shopify's fraud analysis — doesn't exist until the order is placed. Conditions that depend on it can only be evaluated in the After checkout flow.

All conditions

Condition	Matches when…	Before / During checkout	After checkout
All orders	Every order, unconditionally	Yes	Yes
Cart total above amount	The cart or order total exceeds the amount you set	Yes	Yes
Shipping to country	The shipping address is in one of the selected countries	Yes	Yes
Shipping to state/province	The shipping address is in one of the selected states or provinces (US, CA, AU, GB)	Yes	Yes
Cart contains products	The cart or order contains one or more of the selected products	Yes	Yes
Products with a specific metafield	A product in the cart or order has the real_id.requires_verification metafield set to true	Yes	Yes
Products in collection with a specific metafield	A product belongs to a collection with the real_id.requires_verification metafield set to true	Yes	Yes
Customer tag	The customer's tags contain (or don't contain) a value you set	Yes*	Yes
Customer metafield	A text metafield on the customer equals (or doesn't equal) a value you set	Yes*	Yes
Billing/shipping address mismatch	The billing address doesn't match the shipping address	—	Yes
Credit card payment	The order was paid with a credit card	—	Yes
Local delivery	The order uses a local delivery shipping method	—	Yes
Order source	The order came from a specific sales channel (e.g., web, POS, draft orders)	—	Yes
Order risk level	Shopify's fraud analysis flagged the order at a risk level you select	—	Yes

* Before checkout, customer conditions require the customer to be logged in to their store account. After checkout, they're evaluated against the order's customer — no login needed.

Flow compatibility

When you're building rules in the After checkout settings, every condition is available. If a rule can only match after checkout — meaning it can never be satisfied without post-checkout data — it's marked with a badge in your rules list:

A rule is "after checkout only" when its post-checkout conditions are required for a match. For example:

• Credit card payment AND shipping to Connecticut — after checkout only: the payment method is never known earlier, so the AND can't be satisfied
• Credit card payment OR shipping to Connecticut — works everywhere: before checkout, the shipping state alone can satisfy the OR

Switching to an earlier flow

If you switch your verification flow to Before checkout or During checkout while you have "after checkout only" rules enabled, Real ID disables those rules when you save and shows you which ones were affected. This prevents a silent gap where a rule appears active but can never match.

To use those rules again, switch back to the After checkout flow and re-enable them in the rules list.

Product metafield conditions

The two metafield conditions let you manage which products require verification from the Shopify admin, without touching Real ID settings:

1. In Shopify, create a metafield definition on Products (or Collections) with the namespace and key real_id.requires_verification, type True or false
2. Set it to true on the products or collections that require ID verification
3. Add the Products with a specific metafield (or Products in collection with a specific metafield) condition to a rule

From then on, tagging a product for verification is a product-catalog operation — useful when your merchandising team manages restricted items, or when another app sets the metafield for you.

note

Metafield conditions require the read products permission. If Real ID doesn't have it yet, you'll be prompted to grant it in the settings page.