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Deleting ID check data

You can delete customer data manually through the app at any time.

To delete a customer's photos and data, open the ID check and select Delete Customer Photos in the top action menu.

Open the more actions dropdown and select "

You'll be prompted to confirm the deletion.

This is permanent

Deleting customer data is an irreversible actions. This will permanently scrub and remove all customer photos and data from Real ID's vaults and databases.

Frequently asked questions

Will archiving an ID check also delete data?

No, archiving an ID check will just filter the check from your main ID checks view by default. Archiving doesn't have any affect on customer data.