Pay-as-you-grow.
Flexible plans. Cancel or switch anytime.
ID Verification
Multi-store network
Price per ID check
$1.49
$1.89
Discounted
Order Management
Advanced ID verification triggers
Customization + Branding
White-label domain
Integrations
Reporting tools
Usage analytics
Performance analytics
Privacy + Security
Private secure cloud storage
GDPR & CCPA compliance tooling
Staff audit logs
Support
Email support
Priority support
Zoom scheduling
Personal account representative
Frequently asked questions
Have a different question and can’t find the answer you’re looking for? Reach out to our support team by sending us an email and we’ll get back to you as soon as we can.
- What types of IDs can be verified?
- We currently support government-issued IDs such as driver's licenses, passports, and IDs from 200+ countries including the US, Canada, UK, EU, and more.
- How does the ID verification process work?
- Our A.I. powered verification process uses advanced algorithms to verify the ID against a database of trusted providers. We also use OCR and facial recognition to ensure the ID is real.
- How long does the ID verification process take?
- The verification process typically takes a few seconds per ID. However, the time it takes to verify an ID can vary depending on the complexity of the ID and the network conditions.
- Am I charged for customers that don't submit their IDs?
- No, you are not charged for customers that don't submit their IDs. You are only charged for customers that participate in the ID verification process.
- Are already verified customers charged again?
- No, you are not charged again for customers that have already been verified. The system will automatically recognize already verified customers and not prompt them to verify again.
- Can ID verification be only limited to certain products, or only the highest risk orders?
- Yes, you can limit ID verification to only certain products or only the highest risk orders. This can be configured in the ID verification settings.