Verdict

Changelog

The latest updates and improvements to Real ID across Shopify, WooCommerce, BigCommerce, and our dashboard.

2026
Shopify

New Automate Plan

A new plan tier for stores that want rule-based ID verification on autopilot. Automate includes everything in Essential plus the advanced rules builder, advanced triggers (order risk, order value, credit card payments), Shopify Flow, REST API & webhooks, white-label domain, and 2-year ID storage — at $249.99/month with unlimited checks and $1.49 per A.I. powered check. Available now from the plan selection in the Real ID app or compare plans on our pricing page.

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Shopify

Advanced Rules for Every Verification Flow

The advanced rule builder is now generally available and works across all verification flows — including after checkout, where every condition type is supported: payment method, delivery method, order source, and Shopify's order risk analysis. Combine conditions with AND/OR logic to verify exactly the orders you need, like restricted products shipping to specific states. Available on the Automate and Protect plans.

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ShopifyWooCommerce

Cleaner Check List

Abandoned checkouts no longer clutter your list of ID checks. When a shopper triggers pre-checkout verification but leaves without ever starting it, that empty check is now hidden from your home page — while any check the shopper actually began, or one tied to an order, still appears. Your dashboard stays focused on the verifications that matter.

API

Headless createCheck() SDK Function

The JavaScript SDK now exposes a RealID.createCheck() function so developers can create ID verification checks programmatically and receive a hosted verification URL to redirect customers to. Ideal for custom storefronts and headless integrations that need full control over when and how verification is triggered.

ShopifyWooCommerceBigCommerce

Underage Flag Accuracy Fix

Fixed an issue where a check could be incorrectly flagged as underage when the date of birth could not be read from the ID. Checks missing a readable birth date are now sent for review instead of being marked underage.

WooCommerce

Webhook Testing Tools

Added a built-in way to test your webhook configuration directly from the WooCommerce plugin settings. Send a sample event to your endpoint and confirm your integration is receiving Real ID notifications correctly before going live.

API

Custom Document Fields in API Response

The API now returns the values extracted from custom documents in the check response. Fields captured from supplementary documents you've configured are surfaced alongside the standard ID data, making it easier to use that information in your own systems.

Shopify

Monthly Check Limit Warnings

Merchants are now notified as they approach and reach their monthly ID check limit, so there are no surprises when verification volume runs high. Warnings appear in-app and by email with a clear path to raise the limit.

Shopify

Flex plan launched

Launched the Flex plan for Shopify — a $34.99/mo flat-fee tier that includes 5 ID checks per month with a hard monthly limit. Designed for low-volume merchants with unpredictable usage who want ID verification available as insurance without committing to an unlimited plan. Flex includes biometric verification, custom branding, and product- and shipping-based triggers.

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ShopifyWooCommerce

Resend Confirmation Code

Added a 'Didn't receive a code? Resend email' option to the returning customer confirmation screen across all platforms. If the original confirmation code email is missed, customers can now request a new one directly from the verification screen.