Changelog

We've added a new Shopify flow trigger that is fired when an order requires ID verification. This is useful to automate order cancellation or other actions when an order requires ID verification and the customer fails to participate or verify their ID in the allotted time.

We've added support for multiple stores in the Real ID dashboard. This is useful if you have multiple stores and want to switch between them to manage your ID verification workflows.

Now you can define custom roles that should require ID verification. This is useful if you want to verify different types of customers or orders or have a custom workflow for new customers that requires verification before they can view pricing and place orders..

We've released a major improvement to our vision A.I. systems to better detect the use of online duplicates, or example IDs as well as detect photos of photos. This update is being rolled out incrementally to brands.

We've added a new hook to the WooCommerce Real ID plugin. You can now trigger a custom action when the ID verification status of your customers or orders changes. This is useful if you want to trigger a custom action when the ID verification status changes. This can be used to extend the functionality of the Real ID plugin without using webhooks.

Filters have been improved to make it easier to find what you are looking for. We've improved the filters system for both the Shopify and WooCommerce platforms. Select multiple ID check statuses to filter by at time. We've also improved consistency in the behavior when selecting multiple filters.