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Real ID Shopify POS Integration

We offer two different ID verification options for Shopify POS.

ID barcode scanning​

Currently in Beta

This integration is currently in beta, if you'd like to join please register here.

U.S. state issued driver's licenses feature a barcode on the back which stores the key information about the license holder.

Real ID can read this barcode, extract these details and apply your minimum age policy as well as check for expiration and validity of the license.

Getting started​

First, open your Shopify POS and add a new tile to your home screen:

Add a new tile in the Shopify POS

Then select the App option:

Selecting the app option from the Shopify POS Tile section

Then select the Real ID app, and choose the select the Scan a Drivers License tile:

Selecting the scanning of a drivers license tile

Then at any time before, during or after checkout you can open this tile and scan the back of the customer's drivers license, and it will display the information extracted from the license and automatically check the customer's age and expiration of the ID.

How to scan drivers licenses with the Shopify POS​

Opening the Scan as Drivers License tile, you'll see a camera view pop up. Simply move the POS camera or barcode scanner to capture the barcode on the back of the drivers license to capture it.

How to scan and verify a US drivers license with the Shopify POS device's camera or an officially supported barcode scanner

Real ID will then automatically scan the ID's details and check your age restrictions and the expiration of the ID:

A preview of the extracted drivers license details such as the name, date of birth, address, sex, hair color, weight, issue date, etc.

Scanning multiple licenses

At this time if you need to scan multiple licenses per transaction, you'll need to close the tile and reopen it to start a new ID scan.

Limitations​

Here are the limitations of this ID scanning feature at this time:

  • ID scanning only supports U.S. issued drivers licenses.
  • It will not store the actual image of the license itself, it will only capture and store the data extracted from the barcode.
  • ID scans do not automatically associate with customer profiles or orders like online ID checks do
  • ID scans will not update tags or metafields on customers or orders
  • ID scanned data will not display in the Real ID dashboard at this time (coming soon)

If you need to store the entire image of the ID, or verify non-US drivers license documents, consider using our ID photo verification tile instead.

ID photo verification​

The Real ID Shopify POS tile that starts a new ID check from the POS

Real ID offers an direct POS integration for Shopify merchants.

Within your Shopify POS, you can start a new ID check from a tile in your Shopify POS device. Then you can scan the customers ID in real time before or after checkout.

How does it work​

The Real ID Create ID Check POS tile will open a new browser window on your POS device, then you'll be able to scan the customer's ID and see the results in real time.

After scanning the customers ID, simply close the browser window and return to the POS to finish checkout.

Real ID will automatically read the first name, last name, date of birth and other details from the ID, and you'll be able to find the ID check from within the app's homepage.

tip

Your age restrictions and other rules will apply to ID checks from the POS tile.

Sending an ID check from the POS tile​

You can add a tile to your Shopify POS to quickly send an ID check to a customer account directly from the Shopify POS.

To get started, first open your Shopify POS and click Add Tile:

Click the Add Tile button on the homescreen of the Shopify Point of Sale to start sending ID checks in store

Then within this Add Tile pop up menu, open the App menu:

![https://res.cloudinary.com/tinyhouse/image/upload/c_scale,h_400/v1689072584/Real%20ID/Docs/Shopify%20POS/IMG_08EFD9A292E7-1.jpg](Open the App menu within the Shopify POS Create Tile menu)

This menu will display all of the tiles available from apps installed on your Shopify store. Select the Real ID app menu:

Selecting the Real ID menu from the Shopify Point of Sale add app tile menu

Then you'll be able to see all of the available Real ID tiles for Shopify POS. Select the Create ID check tile next:

Selecting the Real ID create ID check tile in the Shopify POS menu

Now this will add the tile to your POS homescreen. Finally click Save to confirm the change and adding the tile:

Click save in the Shopify Point of Sale home screen to confirm addin the Real ID - create ID check tile

And that's it, the Real ID app is now available on your home screen for quickly sending ID checks to customers.

Opening the tile will take you directly to the create an ID check page, and you can open the Customers tab to send an ID check to a customer without typing in their contact details again.

note

If opening the tile brings you to the Real ID homepage instead, it's because your Shopify POS session has expired.

Simply close the Real ID app, then open the tile again to navigate directly to the new ID check page.

Do you need to have another Real ID tile added for your workflow? Please contact us.

Limitations​

Mobile devices and tablets only​

At this time, the Real ID Create ID Check tile only supports mobile phones and tablets. The Shopify official POS systems do not offer direct camera support at this time. Real ID relies on access to the device's camera to scan the customer's ID.

Customer and order associations not supported​

While Real ID automatically reads and assigns the first and last name of the customer from their ID, this integration does not associate with the Shopify customer account nor the order after checkout at this time.

This also means that the ID verification tags and metafields will also not update automatically for ID checks created from the POS integration.