Real ID Shopify POS Integration
Real ID offers an direct POS integration for Shopify merchants.
Within your Shopify POS, you can start a new ID check from a tile in your Shopify POS device.
This will send an ID check to the customer via their email and/or text message to their phone number, which will also validate their contact information while verifying and collecting their ID photos in person.
Sending an ID check from the POS tile
You can add a tile to your Shopify POS to quickly send an ID check to a customer account directly from the Shopify POS.
To get started, first open your Shopify POS and click Add Tile:
Then within this Add Tile pop up menu, open the App menu:
This menu will display all of the tiles available from apps installed on your Shopify store. Select the Real ID app menu:
Then you'll be able to see all of the available Real ID tiles for Shopify POS. Select the Create ID check tile next:
Now this will add the tile to your POS homescreen. Finally click Save to confirm the change and adding the tile:
And that's it, the Real ID app is now available on your home screen for quickly sending ID checks to customers.
Opening the tile will take you directly to the create an ID check page, and you can open the Customers tab to send an ID check to a customer without typing in their contact details again.
If opening the tile brings you to the Real ID homepage instead, it's because your Shopify POS session has expired.
Simply close the Real ID app, then open the tile again to navigate directly to the new ID check page.
Do you need to have another Real ID tile added for your workflow? Please contact us.