Real ID
Modern ID Verification for e-commerce.
Sell, rent and ship with confidence using secure, scalable, and automated ID verification.
Prevent fraud.
Block fraud before bad actors even have time to make an unauthorized orders on stolen credit cards.
Sell age restricted goods.
ID verification gives you the peace of mind + evidence to prove age compliance for age restricted goods.
Meet compliance.
We take care of storing your customer's identities so you can export what you need to prove compliance in one click.
Handle high risk orders.
Verify high risk or expensive orders to protect your store from costly chargebacks.
A.I. driven identity verification
Real customer ID verification on autopilot
Real ID is the only Shopify app and WooCommerce plugin that uses A.I. to verify the authenticity of your customer's Drivers Licenses, Passports or other government-issued documents.
Real ID securely and instantly captures your customers IDs through their mobile phone and displays their photos and authenticity scores right within your store's admin dashboard.
Using Real ID has significantly increased the professionalism and credibility of our camera rental business. Most importantly, it has drastically reduced the number of thefts, which are now almost nonexistent since we implemented this system.
Where you work
Integrated into your eCommerce Platform
View, manage and even override ID verification results for your customers without leaving your eCommerce store.
- Custom triggers & rules.
- Require ID verification for only high risk orders, or for specific products and collections and more.
- One time verification, many orders.
- Returning verified customers aren't prompted to verify again. Elimating friction and reducing costs.
- Biometric verification.
- Live facial scans with instant biometric validation against the ID for even more security.
- White labeled.
- Build trust with your customers by using your brand and even your own email address to send customer notifications.
- Staff permissions.
- Permissions control for your staff to limit access to view ID checks and override decisions. Includes audit trails on every check.
- Multi-channel notifications
- Deliver ID checks over multiple channels including in-site, email and SMS.
- Automate workflows
- Customer and order tags & metafields updated in real time, or use our Shopify Flow actions & triggers.
- Secure storage.
- ID photos and data stored outside of your site for maximum security. Accessible, but private.
- Cross checking.
- Ensure shipping & credit card details line up against the verified ID, or collect additional proof of address or eSignature documention.
We use Real ID for 3 of our website properties. For the regulated goods, the app is incredibly effective and has saved us a tremendous amount of time in employee-customer communication, record storage and so on. e used to have trouble asking for ID's by email, but now we rarely if ever have customers question the legitimacy of the process. The App has lots of options and Support or Developer feedback is always fast and helpful.
Multiple flows
Before Checkout
Allow customers to browse, but require ID verification before checkout.
After Checkout
Prompt ID verification after checkout. Automatic triggers available.
Manual
Send an ID check directly to the customer by email or SMS manually.
Before viewing store
Require an ID verified account to view your store pages.
Never leave your dashboard
Jump directly to a customer's ID check results without leaving the site.
ID photos are stored securely and separately from your store.
Verify once per customer
Only require customers to verify their ID once, so they're clear to make repear orders with zero friction.
This reduces your ID verification costs dramatically.
