Block fraud before bad actors even have time to make an unauthorized orders on stolen credit cards.
Sell age restricted goods.
ID verification gives you the peace of mind + evidence to prove age compliance for age restricted goods.
We take care of storing your customer's identities so you can export what you need to prove compliance in one click.
Handle high risk orders.
Verify high risk or expensive orders to protect your store from costly chargebacks.
A.I. driven identity verification
Real customer ID verification on autopilot
Real ID is the only Shopify app that uses A.I. to verify the authenticity of your customer's Drivers Licenses, Passports or other government-issued documents.
Real ID securely and instantly captures your customers IDs through their mobile phone and displays their photos and authenticity scores right within your store's admin dashboard.
Self reporting age popups are not compliant anymore. Real ID helps keep your business compliant with the 2020 Prevent All Cigarette Trafficing (PACT) Act by capturing the necessary ID photo to prove customer age and identity.
ID document capture
Your customer uploads their ID document with a secure connection using their mobile device.
The high resolution photo of the ID document is verified for its authenticity within seconds.
Real ID supports dozens of ID documents from hundreds of countries.
The customer takes a headshot photo with their mobile device.
This photo is compared against the ID document for maximum security.
Instant Results to Shopify or WooCommerce
Your customer and order are tagged in Shopify or WooCommerce to show they have completed ID verification. You're clear to fulfill!
Your customers photos and verification scores are visible directly in the app as well.
Control when ID verification is required.
Allow customers to browse, but require ID verification before checkout.
Prompt ID verification after checkout. Automatic triggers available.
Send an ID check directly to the customer by email or SMS manually.
Before viewing store
Require an ID verified account to view your store pages.
View the ID photos without leaving your dashboard.
Jump directly to a customer's ID check results without leaving the site.
ID photos are stored securely and separately from your store.
Verify once per customer lifetime.
Only require customers to verify their ID once, so they're clear to make repear orders with zero friction.
This reduces your ID verification costs dramatically.
Set your risk thresholds
Fine tune when ID checks are required based on your risk mitigation needs. Choose from requiring ID verification based on:
- Total order price exceeds threshold
- Shipping and billing address mismatch
- Order contains specific products
- Order has a medium or high risk level
- Local deliveries
- Specific payment gateways
Bring your own brand
Customize the theme and content of your ID checks.
Completely white label customer ID checks to match your brand.
Capture Signatures too
Optionally, capture signatures digitally from customers as part of their ID check.
Signatures will be available to view and download in the app.
I have been selling online for over 20 years and Real ID is one of the best tools to help prevent fraud I've used.
Plus it cuts down on customer service cost, provides me with better and more info and I am sure it will help us cut down even more on fraud.
This is an extreme value.Brothers with Glass
Simple and easy to use. The fact that it doesn't mess with your website's code upon installation is a big deal.FX Syndrome
Worked perfectly, amazing customer service. Trustworthy. So happy with this!Serses